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Terms & Conditions

Pricing & Invoicing

PuraEnfermedad.com offers a selection of music and merchandising of your favorite Music Bands and Artists. NOTE: All prices are in U.S. dollars unless otherwise specified. Ordering Process Click on "Add to Cart" for the item you wish to purchase.

You will then be brought to a screen that shows all the items in your shopping cart. If you wish to add more items click on "resume shopping". When you have finished placing items in your cart, click on "Checkout Secure". This is located on the shopping cart screen. You will then need to answer a few questions pertaining to your shipping and billing information. After you have finished these steps, your order will process.

Shortly after you will receive an e-mail confirmation. You may use Visa, Mastercard, Discover, or American Express, for your online purchases. If you wish to purchase by check, please send your check or money order to the address listed below. Please be sure to include your name, ship to address, product number, description and size.

State Sales Tax is charged on all orders. As a "clicks and mortar" business entity, we are required to charge sales tax on all the merchandise we sell, online and offline. Because charges for shipping and are considered part of the product, by law these charges must be included when sales tax is calculated. Availability Products of PuraEnfermedad.com are always in stock.

Shipping and Delivery Information

Typically, merchandise that is in stock ships within 24-48 hours of an order being placed. If the item you order is not available, the backorder will be shipped immediately upon receipt.

To determine when you will receive your order within the United States, factor in the following:

1. Add 1-2 days after you place your order to assume the ship date
2. Add 5-10 business days to the shipping date to estimate when your merchandise will arrive International Shipping
We ship to U.S.A. and México.

 

Return Policy

Pura Enfermedad.com Return Policy Within 30 days of receipt of your order, you may return any item for a full refund, under the following conditions: • Items must be in their original condition, with original packaging and accessories • Music merchandise (tapes, CDs) must be unopened Naturally, we can process returns and refunds only for items purchased from PuraEnfermedad.com 1-2-3 Process Just follow the 3 easy steps below: 1. On your packing slip, please write the reason for your return. 2. Wrap the merchandise securely and box it with the packing slip. 3. Affix the return label from the front of your packing slip on the package and ship to the address indicated on the label. * If you do not have your packing slip, please indicate the order number on a separate piece of paper. Our Address: P.O. Box 671 Burbank 91503 Tel: 1(888) 590.22.30 email: sales@ladiscomusic.com Cancellations If you would like to cancel your order, please call to 1(888) 590.22.30. If your order has already shipped from our warehouse, we cannot cancel your order and you must follow the returns process describe above. Refunds Once we have received and processed the returned item, we will notify you via email of your refund. If the return is due to our error, Fanfire will refund the entire cost of the original order including shipping. Problems, Questions, Suggestions? If you have any problems with your order, please don't hesitate to contact us at sales@ladiscomusic.com You can also call (888) 590.22.30